Customer messages
A signed event arrives through the official WhatsApp Cloud API.
The WhatsApp operating system for your team
Run customer growth from one conversation.
Allio unifies your team inbox, customer CRM, product catalog, sales pipelines, broadcasts, automation, and grounded AI—on the official WhatsApp Cloud API.
Official Meta Cloud API Human + AI teamwork Account-isolated data
One customer. One context. One next action.
WhatsApp should feel like a business system, not a crowded phone.
Allio turns message traffic into a shared operating rhythm—so every reply can be faster, more relevant, and connected to what happens next.
01
Every conversation. One calm inbox.
Work from a realtime team inbox with assignments, replies, reactions, delivery status, translation, voice transcripts, and bot controls.
02
AI that knows when not to answer.
Ground replies in your products, FAQs, and policies. When approved context is missing, Allio hands control back instead of guessing.
03
Build momentum, not busywork.
Combine trigger-based automations, visual conversation flows, delayed follow-ups, and human handover without competing replies.
Everything your WhatsApp team needs
One workspace. Eight connected capabilities.
Move from the first customer message to a grounded answer, product recommendation, human handover, or sales follow-up without losing context.
01
Team inbox
Realtime conversations, assignments, replies, reactions, media, translations, transcripts, and human handover.
Open in Allio 02Customer CRM
Keep names, phones, companies, tags, notes, custom fields, and every conversation in one customer record.
Open in Allio 03Product catalog
Manage products, prices, stock, photos, videos, storage quotas, and ready-to-send WhatsApp product cards.
Open in Allio 04Grounded AI
Answer from approved products, FAQs, and policies, with account-scoped retrieval and a safe no-context fallback.
Open in Allio 05Automations & flows
Build keyword triggers, delayed actions, guided conversations, interactive choices, and human handoff paths.
Open in Allio 06Sales pipelines
Move WhatsApp leads through custom stages, connect deals to contacts, and keep ownership and follow-up visible.
Open in Allio 07Template broadcasts
Build opt-out-safe audiences, use Meta-approved templates, personalize variables, and track recipient delivery.
Open in Allio 08Operations center
See failed or stuck AI work, handover SLA alerts, queue health, retries, and acknowledgements in one place.
Open in AllioControlled by design
From message to the right next move.
Allio protects the customer experience with a clear routing order. Compliance and people take priority before automation or AI.
See it with your own workflowAllio remembers
The contact, conversation, message, and customer history become one record.
The right path wins
Compliance, human handover, flows, automation, and AI follow a controlled order.
Your team moves
Agents see the result, the sales context, and the next best action in one place.
Priority 01Compliance
Priority 02Human handover
Priority 03Automation + AI
Trust is a product feature
Automation that leaves room for judgment.
Pause the bot, assign a person, track the response promise, and keep every action visible. Your team stays in control—even when Allio is doing the work.
- Official infrastructure and signed webhooks
- Clear owner, admin, agent, and viewer roles
- Durable jobs, retries, and operational visibility
Made for WhatsApp-first work
Built wherever conversations drive action.
Your next conversation is already coming
Make it count.
Bring conversations, customer context, products, sales, automation, and AI into one WhatsApp workspace.